Welcome to Park Tower!

We hope you will enjoy your stay with us while making Park Tower your new home.

Park Tower has very high standards of behavior, we strive to create a better place to live for all residents. The House Rules have been developed to ensure all residents’ comfort and assist us to maintain these standards. Please ensure that you and your guests follow these rules as it is a condition of occupancy.

It is your responsibility to comply with all conditions and terms of your Tenancy Agreement and House Rules. Please contact your Property Manager with any queries regarding the Tenancy Agreement or House Rules.

General Rules of Conduct – July 2025
  • Rent to be paid in advance to management.
  • As a tenant at this property, it is expected that you will be respectful of all other tenants, and they will be respectful of you as a tenant.
  • The tenant is responsible for the behavior and conduct of anyone they allow into the property.
    Tenants may have a guest for no more than 3 nights per week.
  • Tenants may not have more than 1 guest that stays overnight at any time.
  • No use of the laundry on the residential floors after 9pm (Ground floor laundry can still be used 24/7).
  • No heaters, other than those provided, are allowed in rooms at any time.
  • No parties or excessive noise at any time.
  • Maximum of 2 guests allowed to visit a tenant into the Park Tower common areas.
  • Tenants involved in fighting will have their tenancy terminated and the police may be called. 
  • There is a Zero Tolerance to Anti-Social behavior, Harassment or Inappropriate behavior.
  • No swearing or profanity to be used anywhere at any time on the property. This includes religious and/or racial swearing.
  • All tenants must be respectful of other people’s property and privacy.
  • All tenants must be respectful of other tenants’ age, disability, faith or religion, gender, marriage or relationship, race, or sexual orientation. No discrimination is permitted anywhere on the property.
  • No bikes inside at any time. There is an allotted space for bikes outside near the recycling stations. 
  • No smoking or vaping anywhere inside the property and only in the allocated area outside located in the gazebo.
  • Quiet time commences from 9pm in all areas
    If found responsible for setting off the fire alarm, you will be liable for any non-emergency call-out fees. 
  • The minimum call-out fee is $300. The burning of incense, naked flames & candles will set off the alarm. Be sure to keep kitchen doors closed when cooking and use the range hoods to remove smoke/fumes.
  • If the fire alarm sounds, everyone must evacuate immediately and assemble on the footpath near the bus stop.
  • Tampering with any of the building’s safety equipment is prohibited and is a serious breach of your Tenancy Agreement.
  • Any illegal activities at Park Tower will be reported to the police and may lead to the termination of your Tenancy Agreement.
  • No changing of any locks anywhere on the property.
    Please do not use hooks, pins, or paint on any walls.
  • Any intentional or negligent damage to the property will be paid for by the responsible tenant.
  • Tenants are not permitted to give their key cards to people who don’t reside at Park Tower or use the Park Tower facilities.
  • Extra cleaning of any space on the property and searching CCTV footage to determine ownership or liability will have the associated costs passed on to the person responsible.
Bedrooms
  • No private furniture is to be brought onto the property without written approval from management.
  • Only the supplied mattresses, mattress protectors, beds, chairs, fridges, and other furniture are permitted in the building and rooms. Supplied mattress protectors are mandatory for hygiene reasons.
  • Rooms are always to be kept reasonably clean and tidy, with clutter free floor space for fire evacuations
  • No cooking allowed in your room. 
    All fittings, furnishings and chattels must be maintained in good, sound condition.
  • You may be liable for the repairs or replacement of any damage you cause.
  • Written permission must be received from management prior to attaching anything to the walls.
  • Use of candles and incense sticks etc. are not permitted anywhere on the property, including rooms.
  • Pets or animals are not permitted onto the property.
  • No smoking or vaping is permitted inside Park Tower.
  • Do not cover the smoke detector on the ceiling, it will trigger a fault, and you will be on-charged for the reset cost.
Bathrooms
  • Separate bathrooms are allocated to gents and ladies on each level. Tenants are to use bathrooms accordingly.
  • Tenants may only use the bathrooms on the level of their room.
  • Bathrooms are to be always kept clean and tidy. Place rubbish into the bins provided.
  • Showers must be limited to 15 minutes to allow for more tenants to use them. This is especially applicable during morning peak times of 6am–8am and 6pm–9pm.
  • Toilets must be flushed after every usage.
  • No sanitary pads or other items in the toilets. Bins are provided for the disposal of these items.
  • Toilet seats, hand basins and floors need to be left clean after use.
Kitchens and Kitchen Facilities
  • Tenants may only use the kitchens on the level of their room, or the kitchen facilities on the ground floor. Level 1 tenants will use the kitchen on the ground floor. No cooking is allowed in the Living Room.
  • Kitchens are always kept clean and tidy. Clean up after yourself please. If not, cleaning fees could be incurred.
  • DO NOT LEAVE FOOD COOKING UNATTENDED AT ANY TIME. This is a serious fire hazard. If there is any intentional or negligent damage caused or a call-out fee for the fire alarm being triggered, the person responsible will be liable for the call-out costs incurred. The costs start from $300.
  • Keep all communal areas tidy e.g., wash, and take your dishes/pots etc. back to your room, leaving the kitchen area ready for the next person.  Any food, cooking equipment, plates, or cutlery left in the kitchen may be removed by the cleaning team. Food and cooking items are to be stored in you room only.
  • Ensure all ovens and stoves, and elements are turned off, wiped clean after use.
  • No running microwaves empty or with any material that can damage them.
  • Extra cleaning of kitchens from searching CCTV footage to determine ownership or liability will have associated costs passed on to the person responsible.
Communal Areas and Facilities
  • Communal areas are defined as all areas that tenants have access to that are not a bedroom or the management office.
  • All communal areas must be kept tidy. Remove rubbish, clean surfaces if required, and move furniture back to its original location.
  • Clean the BBQ grill/pan and recreational area after you have used it. Extra cleaning of the BBQ will incur a $45 cleaning charge for the user.
  • No sleeping is allowed in any communal area.
  • Appropriate clothing and footwear to be worn in communal areas and The Living Room.
  • Personal property that is left in the communal areas is left at your own risk. If you have lost some personal property, check at the office to see if this has been handed in.
  • Common area lounges on each floor are locked down for use from 11pm to 7am.
Vehicles and Parking
  • Park Tower does not have tenant parking available.
Media rooms
  • No alcohol is to be consumed at any time.
  • There is a maximum of two guests allowed into the media rooms if they are accompanied and visiting a tenant of Park Tower.
  • Media rooms can only be used at the times at which they are scheduled to be open to tenants. Unless you have written notice from Park Tower management.
  • Extra cleaning of communal areas and facilities and searching of camera footage to determine ownership or liability will have associated costs passed on to the person responsible.
  • Media rooms can only be used between 6am–11pm. 
    Maximum use is 3 hours.
Drugs and Alcohol Policy
  • Moderate drinking is only permitted in the Living Room between the hours of 4pm – 9pm daily.
  • Intoxication or excessive drinking is a breach of other tenants’ quiet enjoyment and is not permitted. anywhere on the property by either tenants or guests.
  • Smoking / E-Cigarettes / Vaping are not permitted anywhere inside. Smoking, in any form, is only permitted in the designated area, which is the gazebo. Butts and ash must be disposed of in the containers provided.
  • Any illegal substances or drug paraphernalia anywhere on the property will be reported to the Police. This is a serious breach and will result in the termination of your Tenancy Agreement.
Safety & Security
  • INTERNAL or EXTERNAL DOORS MUST BE CLOSED AT ALL TIMES FOR FIRE SAFETY, THEY MUST NOT BE PROPPED OPEN.  Do not leave shoes or other items outside of your room.
  • The fire escape stairwells must be kept clear of any items and should only be used in the event of a fire.
  • Key Cards are your responsibility and are issued at check-in. If you lose your Key Card a replacement card is $46
    Lockouts will incur a $15 charge.
  • Do not let anyone else into the property with your pass card unless they are accompanying you as a visitor. 
    Be mindful of people trying to follow you through the security gate or doors.
Fair Use Policy
  • Be courteous of fellow tenants, the communal items are there for everyone’s use and enjoyment e.g.: at mealtimes, everyone is trying to cook, please share items and offer up space, do not hog the TV remote, games room etc.
  • No clothing to hang outside windows, no objects to be thrown out of windows.
Room Access/Inspections
  • You will receive 24 hours’ notice via text/email from management requiring access to your room. Please let us know if your contact details change during your tenancy. Room Inspections will be on a 3-month cycle.
  • Access may be required for urgent maintenance, emergency inspections, or safety checks.
Rubbish & Recycling
  • Use the rubbish and recycling bins inside for smaller items. Large items must be placed in the Green Skip Bins located outside near the bicycle stands.
  • Dumping of rubbish and recycling items in kitchens, common areas and halls is prohibited and will incur a $45 fine.
CCTV Privacy Notice

Park Tower has installed a CCTV system on the property to support the safety, security, and operational management of its guests, staff, visitors, property, and assets.

What information is collected?
We have placed CCTV cameras up at several communal or public locations on the premises. These cameras may from time-to-time record images of you as you pass through the CCTV camera area. We consider this imagery to be your personal information, so we manage it in line with our privacy policy.

Where is the information stored?
The information is stored securely within Park Tower’s designated computer system. Where requested by the New Zealand Police, the relevant data may be forwarded to them in support of their investigations.

What is the information used for?
The purpose of the CCTV system is to support the safety and security of Park Tower’s guests, staff, visitors, property, and assets. The information collected may also be used when investigating complaints or incidents.

How long is the information kept?
The information is generally retained for 4 weeks.

What rights do I have to access and correct the information?
If you have been recorded by our CCTV cameras, you have the right to access that information and to make any corrections, so long as it relates to you personally. The length of time that information is stored will vary, so there is no guarantee that this information will still be held by Park Tower or Crockers when you ask for access. You may not access information that is not related to you.

How can I request access to footage?
The Crockers Property Manager is the best person to contact in the first instance to request access to footage related to you. They will advise of the process forward from there.